Sunday, July 28, 2019

Comair AirCrews Operations Management Case Study

Comair AirCrews Operations Management - Case Study Example This research, planning and analysis report aims to analyze the development of the available system of Comair which is a well established airline company in the US. This report will make a deep study and analyze Comair' AirCrews Operations Management and scheduling system. This report is based on a detailed analysis of the new system implementations at the Comair's AirCrews Operations Management and scheduling. Comair already has a working system for the AirCrews Operations Management and scheduling, but because of different developments in technology as well as the emerging requirement for improved business management a better system is now needed for the airways to manage its crews. The main objective for this analysis is to determine the main factors with regard to the adoption of a new system. The various tools like SWOT, PESTLE, and Value Chain Analysis are being used. Comair's business strategy is based on customer satisfaction. Comair is a well accomplished air line of the US and now has almost 7000 airline professionals. These employees are very cooperative in their dealings with the passengers. The airline operates more than 1100 flights everyday and carries about 30000 passengers. Comair due to its best performance has won an award and is the leader in the regional air transport carrier industry (Case Study). Thus the developments in the business of Conair has made it imperative to establish a better organizational policy to meet its enhanced customer management requirements. Therefore Comair has resolved to effectively establish some policy with regard to its overall management process. Not to mention this management process include personal management, staff management, flight schedule and other areas of air crew operation. This will aid the management to provide customers with more quality services thereby earning customer loyalty. Comair IS/IT Strategy Comair has well-known IS/IT Strategy. The IS/IT Strategy aims to develop a new system which will aid in better functioning and performance of the crew when compared to the already existing crew scheduling and management system. This new IS/IT Strategy has been developed to over come the problems which exists with the old system making it harder for the overall management and the proper functioning of the crew. The present system of was actually implemented about 20 years ago and was developed by the SBS legacy system developers. Comair IS/IT Strategy development motives The existing SBS legacy system of the airline is not effective with regard to the handling of the ever increasing schedules. The system was developed in a very old programming language - FORTRAN. The outcome is that the system is not every effective to the present day functioning as the language does not have good user

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